Terms & Conditions

1. Prices and or Groups may change or cancel anytime without prior notices due to schedule change by airlines and or any other unavoidable circumstances.
2. Full payments required 45 days prior to departure.
3. If Ticket is issued, it is 100% not refundable, not transferable, not adjustable and not re-routable.
4. If booking canceled 35 days prior to traveling date, there will be $600 penalty charged by the agency and there will be no refund if cancelled 30 days prior to travelling date.
5. Visa is not guaranteed and if Visa is not issued for any reason all penalties will apply i.e. 100% amount will be lost because we have already paid on your behalf to airlines and hotels etc. Airline and hotels do not refund the amount once the ticket is issued and hotels are booked.
6. Check out time at Hotel is 12 Noon & Check in time is 2 pm.

Not included in price:

1. Any personal expenses i.e. meals, drinks, laundry, phone etc.
2. Any optional tours/sightseeing/ziyarat unspecified in tour program.
3. Tips and Gratuity to Drivers, Guides, Porters & others.
4. Any Visa fee if imposed by Saudi Govt.

Disclaimer

Travel Guide/LG4U (letsgo4umrah.com) acts solely as an agent herein referred to as the “agent” for various suppliers of travel and other services (i.e., airlines, hotels, tour companies, and/or owners or contractors providing accommodations, transportation and/or other related services), herein referred to as the “supplier”. Agent does not own, manage, control, promote, run or operate any transportation or recreational vehicle, motel, hotel, restaurant or any supplier of services. All exchange orders, coupons and tickets are offered subject to the General Information and Terms and Conditions under which such services are provided by the suppliers. SPECIAL NOTICE: Delays, cancellations and overbookings may occur on air flights, and land reservations by the participating carriers and suppliers. Agent cannot and will not assume responsibility for their or anyone acts. Agent shall not be held Liable for potential risks and any and all hazards associated with travel where injury of any type, delays or methods of doing business or substandard or negative conditions or any other adverse conditions have or may occur.
Deposit or payment for travel services constitutes consent to all terms, conditions and Agency Disclaimer.

Letsgo4umrah.com/Travel Guide shall not be responsible nor assume any liability for any of the following:

1. Any cancellation of services by the supplier of any liability in arranging transportation, hotel and other accommodations, Agent is not responsible for any personal injury, illness or property damage or other loss or expense of any nature whatsoever arising directly or indirectly out of any actions of any person or supplier of services, programs or accommodations. You are participating in any travel arrangements at your own risk and the agent assumes no responsibility for disappointments at all or for any death, injury, illness, sickness, disease, natural disaster, injury, loss, delay, accident, expenses or defect that may result from your travel. Travel Insurance is strongly recommended to cover the costs of some of these items.

All such losses or expenses will have to be borne by the passenger, who again is advised to take travel insurance which is available with insurance companies.
2. Any change or modifications by the supplier of itineraries, air carrier, routing, scheduling, departure date, level of accommodations, etc.
3. Fluctuations in fares, rates, surcharges and/or price differentials.
4. The agent’s sole responsibility is to book your travel and will not be responsible for anything other than booking your travel. All travel is solely the responsibility of the passenger and not of the Agent.

If you wish to leave from any city other than the gateway cities provided in the tour package, etc., or elect to change the air routing provided by the tour package, The agent will at your direction, reschedule your transportation at the adjusted current tariff and deviation charges. It is the responsibility of the passenger to re-confirm his/her flights with the airlines. Flights may be missed due to schedule changes or other acts and air schedule changes may cause cancellations.

• AlI tour companies have their own cancellation policies., It is the responsibility of the purchaser to acquaint him/herself with said policy, Should a cancellation become necessary, please inform the agent immediately in writing and request a written confirmation of your cancellation. Upon, receipt, the agent will follow industry procedures for refund as outlined in the terms and conditions.
• All passengers including children must possess a valid passport, appropriate visas and documents for the international travel. The name on your ticket must match the name on your passport.
• All payments either by cheque should be in the name of Travel Guide or if paying by cash then it must be deposited directly into the bank account of Travel Guide.